Customer Success
Transforming digital experience through persuasive content and frictionless transactions
Our deep digital engineering expertise and AI-based tools enable us to scale at non-linear costs.
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Conversational IVR - Gateway for customer success
The growing demand for customer success, and the decision maker’s adoption of AI and emerging technologies makes the biggest impact on organizations. Understanding the pain points in the path to customer success is the first step in solving the problem.
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Maximize the power of your Salesforce CoE with Mindtree’s CoE program
Mindtree’s Salesforce COE program framework helps maximize business value, delivery efficiency, fosters innovation and maximizes Salesforce usage and adoption.
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Mindtree helps US audio tech giant engineer video conferencing product in 10 months
Implementation of the cross-platform solution helped the client reduce costs and time-to-market. It also made application maintenance highly cost-effective.
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We are an industry-agnostic IT services company
Banking
Developing a contact centre application to enhance customer service in Banking
Enabled relationship managers and contact center agents to access information from multiple customer service channels.
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We are an industry-agnostic IT services company
狗万筑梦欧联
Testing services for the Capital Market industry
We provide finance application testing services across trading, compliance, risk management, order management and EDM.
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日用消费品
Redefining possibilities to ensure post-pandemic readiness
Driving business continuity and digital resiliency for Retail, Consumer Goods and Manufacturing enterprises.
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We are an industry-agnostic IT services company
Technology
Powering contact center transformation by using Intel AI
Explore how core ecosystem modernization and disruptive AI innovation tools will steer the contact center evolution.
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We are an industry-agnostic IT services company
Education, Info Services & Professional Services
Reimagining data & insights for one of the world’s leading non-profit organization
Mindtree’s cloud-based 360 reporting system helped the client optimize operational costs and improve customer satisfaction.
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We are an industry-agnostic IT services company
Insurance
Transition to Managed Services Model: Insurance provider lowers run rate costs by 20%
Transitioned from AMS and increased automation of data management and incident prioritization.
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We are an industry-agnostic IT services company
Manufacturing
Ecolab gains competitive edge with Salesforce IoT
With Salesforce IoT’s rules, helped Ecolab with real-time food protection and monitoring of environmental health.
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Media and Entertainment
Helping information service companies translate data into actionable insights
With cloud-native big data frameworks, we track purchase behavior and use AI/ML-powered analytics to predict trends.
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We are an industry-agnostic IT services company
Retail
How Mindtree helped Equinox embark on their digital journey
Executed retail customer data analytics integration and moved CRM system to a SaaS-based model, making it more agile.
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We are an industry-agnostic IT services company
Transportation, Logistics and Freight
Enabled a data-driven pricing approach for Certas Energy to achieve greater yield on Azure
提供了一个数据科学解决方案定义在一个年代egmentation exercise, which caters to price optimization and creates value for Certas.
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Travel, Hospitality & Real Estate
Mindtree's ITSM offerings improves Lufthansa's customer satisfaction
Supported the Lufthansa Group to set up a structured delivery process and governance model.
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We are an industry-agnostic IT services company
Health
Delivered content creation and distribution channels for an academic medicine leader
Delivered a data-driven experience excellence through a cloud-based content management solution.
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Communications
Telecom IoT and customer care transformation for Singapore Smart Cities
Mindtree helped European telecom OEM deliver IoT and customer care transformation to supercharge smart city rollouts for Singapore.
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Client-speak
Lufthansa Cargo AG
Giving wings to one’s business in turbulent skies seems to be the mantra for the CIO of Lufthansa Cargo AG - Jochen Gottelmann. In this video, he speaks about how Lufthansa Cargo responded to the pandemic with agility and resilience, and how Mindtree helped drive Lufthansa Cargo’s ESB middleware transformation. In Jochen’s words, Mindtree has proven itself to be a reliable, competent, scalable and trustworthy partner to Lufthansa cargo – both in good times and in not so good times.
Population Health, Optum
Matt Nyquist, CIO of Population Health at Optum, describes how Mindtree’s Salesforce practice excelled in innovation, partnership, creativity and agile working methodology.
Messer Americas
David Johnston, CIO of Messer Americas talks about their digital transformation and how Mindtree has played a key role to bring technology leadership and innovations.
MSC Industrial Supply Co.
MSC Industrial Supply Co. explain how Mindtree helped them become one of the top 30 Internet retailers through e-commerce excellence, empowering their sales associates and lastly by driving innovation across their organization.
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